E-Commerce

Lieferservice im Online-Lebensmittelhandel

Spannungsfeld zwischen den Erwartungen der Konsumenten und den Leistungsversprechen der Anbieter

Der Online-Lebensmittelhandel verzeichnet derzeit noch einen eher geringen Anteil am Gesamtumsatz des B2C E-Commerce, er ist aber nicht nur aufgrund...

User interface integration in corporate travel management: the case of the CWT Connect portal

This paper argues that technical integration is not the only reasonable choice in situations where access to data and functionality from different...

The EMBG Reference Model on Electronic Markets: The Korean Case of Jodal

The Reference Model on Electronic Markets was developed to provide an overview of the different organizational as well as technical aspects one...

The NetAcademy - A New Concept for Online Publishing and Knowledge Management

Traditional media have concepts to ensure quality of information they carry, while new media make information ubiquitious. The NetAcademy project...

Web site evaluation: Do Web applications meet user expectations?

Music, consumer goods and e-banking on the test bed

The paper presents an analysis of twelve commercial Web sites in three different business sectors: music, consumer goods, and e-banking. The Web...

Personalization of E-Commerce Applications in SMEs

Conclusions from an Empirical Study in Switzerland

Personalization of e-commerce applications is an issue that is gaining increasing importance with the advancing maturity of such systems. There is...

Proceedings of the Ninth Research Symposium on Emerging Electronic Markets 2002

Background of the Ninth Research Symposium on Emerging Electronic Markets (RSEEM) The Research Symposium on Emerging Electronic Markets (RSEEM) is...

The Deployment of Chip Cards for Micropayments in Electronic Marketplaces

The implementation of a user-friendly, trustworthy electronic payment system is, without any doubt, a critical success factor for the global...

The E-Business Navigator: Implementing a Classification Scheme for the E-Domain

The paper describes research activity for the development of the "e-business navigator" – a graphical representation of a classification scheme for...

The Extended Web Assessment Method (EWAM) applied

Do websites for consumer goods stand the test?

The paper presents an analysis of four commercial Web sites in the consumer goods sectors. The Web sites were evaluated using the Extended Web...

The NetAcademy - A Novel Approach to Domain-specific Scientific Knowledge Accumulation, Dissemination and Review

Over the last decade the speed at which knowledge is generated has greatly accelerated, thus exacerbating the problem of finding the right...

The Participatory Electronic Product Catalog: Supporting Customer Collaboration in E-Commerce Applications

As increasing numbers of consumers use the Internet as a geographically and temporally distributed interactive, multimedia platform to conduct...

The Power of Personalization: Customer Collaboration and Virtual Communities

Using electronic media for interaction with customers enables enterprises to integrate customer activity and knowledge about customers resulting in a...

Virtual Communities of Transaction: The Role of Personalization in Electronic Commerce

Bringing communities of buyers and sellers together in the arena of electronic commerce stimulates three major potentials: the building of trust, the...

Web Assessment - A Model for the Evaluation and Assessment of successful Electronic Commerce Applications

The original reason for the research was triggered by a disappointment felt by the authors when using the Web as research tool and business medium....

Web Assessment - Measuring the Effectiveness of Electronic Commerce Sites Going Beyond Traditional Marketing Paradigms

Successfully conducting business on the Internet calls for new marketing paradigms that meet the requirements of the unique combination of its...

Web Assessment: Applied to the Agreement and Settlement Phase

One of the most profound consequences of the ongoing information revolution is its influence on how economic value is created and extracted. The new...

Web site evaluation: Do Web applications meet user expectations?

Music, consumer goods and e-banking on the test bed

The paper presents an analysis of twelve commercial Web sites in three different business sectors: music, consumer goods, and e-banking. The Web...

Zahlungsmethoden für Online-Shops:

Eine Studie zum Einsatz in der Schweiz und daraus abgeleitete Entscheidungskriterien für die Auswahl

Das Thema "E-Business" ist an der FHBB ein thematischer Schwerpunkt, zu dem am Institut für angewandte Betriebsökonomie (IAB) ein "Kompetenzzentrum...