Fachbereich: Wirtschaftsinformatik
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The support of Quality Function Development by the customer orientated evaluation of software tools
For many enterprises QFD is a helpful tool for developing new products or services. The complexities of the method are the reason, that merely the House of Quality is made, the application of secondary tables, matrices or tools is neglected. One possibility for improvement is the use of a software tool that simplifies, accelerates and that makes - by a combination of different quality techniques - the work with QFD even more efficient. This essay identifies QFD software tools and reviews them on the basis of customer statements.
Prof. Dr. rer. pol. Georg Herzwurm
Stefan Reiß, Sixten Schockert
Electronic Business, Electronic Commerce, QFD, Quality Function Deployment (QFD), Quality Planning, Requirements Engineering, Software Quality Function Deployment (Software QFD)